🏡 Built for UK holiday let & short let hosts

Protect your property. Welcome guests with confidence.

Airbnb's T&Cs protect Airbnb. These are your documents — a rental agreement that exists independently of any platform, damage deposit terms that hold when you need to make a claim, and house rules that establish your legal position before guests arrive.

Get All Documents — £29/yr See What's Included
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Autofill — enter details once, all documents update
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Haven — handles deposit disputes & guest situations 24/7
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Download as PDF for guest welcome packs
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10 social captions for hosts — availability, reviews, amenities
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New listing setup checklist — pricing, photography, T&Cs
Beautiful British holiday cottage exterior
H
Haven — Holiday Let Assistant
● Online · Ask about deposits, cancellations, guest rules
Hi! I'm Haven. I know everything about running a holiday let in the UK — guest agreements, damage deposits, cancellation policies, GDPR, Airbnb platform rules, and the 31-day tenancy trap. What's on your mind?
Why hosts trust this: Not an AST — Holiday Regime Platform-Independent Damage Deposit Protection UK GDPR Guest Data
8 professional documents
30 sec autofill
Platform-independent protection
GDPR compliant
What's Included

Every document a holiday let host needs

Works alongside Airbnb, Booking.com, Vrbo, or direct bookings. These are your documents — not the platform's.

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Guest Rental Agreement

Booking dates, number of guests, payment terms, your house rules, and what happens if the agreement is breached. Your direct legal relationship with every guest.

Included — Starter
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House Rules & Welcome Information

Check-in/check-out times, parking, noise rules, smoking policy, pet policy, emergency contacts, and local information. Professional, printable welcome pack.

Included — Starter
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Damage Deposit Terms

How the deposit is held, what it covers, how damages are assessed, the return timeline, and the process for raising a claim. Protects your property and your relationship with guests.

Included — Starter
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Cancellation Policy

Notice periods, refund tiers (flexible, moderate, strict), and what happens with part-period cancellations. Clear terms guests understand before they book.

Included — Starter
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GDPR Guest Data Consent

What guest data you hold (name, passport/ID, contact details), why you hold it, how long you keep it, and guests' rights. Required under UK GDPR for all holiday let hosts.

Included — Starter
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Co-Host & Management Agreement

Division of duties, management fee, property access, liability split, and non-solicitation clause — essential if you manage lettings for other property owners.

Pro
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Commercial Guest Terms

For corporate bookings, extended stays, and company invoicing — covers the situations a standard holiday let agreement doesn't address.

Pro
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Noise & Events Policy Addendum

Explicit events prohibition, noise monitoring device disclosure, and anti-social behaviour consequences. Protects you from party bookings and neighbour complaints.

Pro
Business templates — also included
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Guest Welcome Guide Template

House manual covering check-in, checkout, how appliances work, house rules, emergency contacts, Wi-Fi, bin day, and local recommendations. The most-complained-about gap when guests leave a bad review — and the easiest one to close.

Included — Starter
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Post-Stay Review Request

Email sent 12–24 hours after checkout while the experience is still fresh. Includes a direct link placeholder, a prompt for what to mention, and a brief acknowledgement of any issues raised — captures reviews at the point they're most likely to be positive.

Included — Starter
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Between-Stay Inspection Checklist

Room-by-room condition log to complete between every booking. Documents what was inspected, when, and what state it was in — your timestamped evidence if a guest disputes damage from the previous stay or claims something was already broken.

Included — Starter
How It Works

Ready for your next booking

1

Enter your property details once

Property name, address, your contact details. About 20 seconds.

2

Every document fills automatically

All documents update instantly — ready to send with any booking confirmation.

3

Email or print for guests

Send as PDF with the booking confirmation or print for the welcome pack.

See it in action

From blank form to signed guest agreement in under a minute

Enter your property details once. Every guest agreement autofills, sends with the booking confirmation, and comes back signed — before they even arrive.

Step 1Autofill
Step 2Preview
Step 3Send
Step 4Sign
HolidayLetContracts — Autofill your details
Document updating live

Filling in your details…

HolidayLetContracts — Document preview
HolidayLetContracts — Send for signature
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Email sent to

They'll receive a link to review and sign the rental agreement. You'll both get a signed copy by email the moment they sign.

Guest view — Sign your rental agreement
Draw your signature below
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Agreement signed!

Why HolidayLetContracts

Platform T&Cs protect the platform. These protect you.

A guest who damages your property, breaks your house rules, or disputes a cancellation has more options than you think — unless your own agreement clearly states the terms.

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Your contract — not Airbnb's

A rental agreement that exists independently of any platform. Covers your specific house rules, establishes direct terms with guests, and gives you remedies platforms don't provide.

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Damage deposits that hold

Your terms specify what the deposit covers, how damages are assessed, and the return timeline. Without written terms, guests can dispute any deduction through their bank.

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UK GDPR for guest data

Guest names, contact details, and ID are personal data under UK GDPR. Your consent form handles this correctly for UK holiday let hosts — not adapted from an EU template.

One guest damage dispute with no written deposit terms is a chargeback you probably won't win. £29/yr for documents that give you the direct legal relationship platforms can't provide.

Get Protected — £29/yr
Pricing

£29 for the whole year.

Less than one night's income — for protection that covers every booking.

Free

Preview

£0

No card required

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Most Popular

Starter

£29 /year

£2.42/month — less than a coffee

  • All holiday let agreements, ready to send to guests
  • Autofill — enter your property address once, done
  • Haven — deposit disputes, damage claims, cancellation wording
  • 10 social captions for hosts (availability, reviews, amenities)
  • New listing setup checklist — pricing, photography, T&Cs
  • Download as PDF for guest welcome packs
  • Free updates as short-term rental law changes
Get All Documents →
Pro

Pro

£49 /year

Everything in Starter, plus:

  • Co-Host & Property Management Agreement
  • Commercial Guest Terms (corporate & long-stay bookings)
  • Noise, Events & Party Policy Addendum
  • 5 blog post templates for your property listing (local area, booking tips)
  • Airbnb regulation update guide — what hosts need to know
  • Priority updates as council licensing rules evolve
Get All Documents →
Questions

Common questions

Do I need my own contract if I use Airbnb?
Yes. Airbnb's terms and conditions govern the platform's relationship with hosts and guests, but they are not a substitute for your own rental agreement. Your agreement sets your specific house rules, establishes direct terms with guests, and gives you remedies that platform policies may not cover — particularly for damage disputes and behavioural issues.
Do I need to register as a data controller for GDPR?
If you hold personal data about guests (names, contact details, payment information), you are technically a data controller under UK GDPR. For most individual holiday let hosts, you fall under the personal/household exemption and don't need to register with the ICO — but you still have obligations around how you hold and handle that data. Your GDPR Consent Form documents this correctly.
Do these documents work for lodge and glamping hosts?
Yes — all documents are written broadly to cover self-catering cottages, holiday lodges, glamping pods, apartments, and any short-term holiday let. The house rules template has sections relevant to outdoor and rural properties.